Privacy Policy

How we protect and use your information

At Job Spring, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Last updated: June 21, 2026

1. Information We Collect

1.1 Personal Information

We collect information that you provide directly to us:

  • Account Information: Name, email address, phone number, password
  • Profile Information: Educational background, work experience, skills, resume/CV
  • Company Information: Company name, industry, description, contact details
  • Job Application Data: Cover letters, application history, interview details

1.2 Automatically Collected Information

When you use our platform, we automatically collect:

  • Usage Data: Pages visited, features used, time spent on platform
  • Device Information: IP address, browser type, operating system
  • Location Data: General location based on IP address
  • Cookies and Tracking: Session data, preferences, analytics

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Platform Operation: To provide and maintain our services
  • Job Matching: To connect graduates with relevant job opportunities
  • Communication: To send important updates, notifications, and responses
  • Improvement: To enhance and optimize our platform and services
  • Security: To protect against fraud and unauthorized access
  • Legal Compliance: To meet legal obligations and enforce our terms

3. Information Sharing and Disclosure

3.1 With Employers

When you apply for jobs, we share your profile information with the relevant employers to facilitate the hiring process.

3.2 With Graduates

Employer profiles and job postings are visible to graduate users to enable job searching and applications.

3.3 Service Providers

We may share information with trusted service providers who assist us in operating our platform, subject to confidentiality agreements.

3.4 Legal Requirements

We may disclose information when required by law or to protect our rights, safety, or property.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and monitoring
  • Access controls and authentication mechanisms
  • Secure data storage and backup procedures

While we strive to protect your information, no security system is impenetrable, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

You may request deletion of your account and associated data at any time, subject to legal and operational requirements.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Restriction: Limit how we use your information
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing activities

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze platform usage and performance
  • Provide personalized content and recommendations
  • Enable certain platform features and functionality

You can control cookie settings through your browser, but disabling cookies may affect platform functionality.

8. International Data Transfers

Job Spring is based in South Africa, but we may process and store information in other countries. We ensure appropriate safeguards are in place for international data transfers.

9. Children's Privacy

Our platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through email or platform notifications.

Continued use of Job Spring after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

Email: privacy@jobspring.co.za

Data Protection Officer: dpo@jobspring.co.za

Address: Library Garden, Polokwane, 0609, South Africa